Last updated: 2026-05-17
Privacy Policy
reopt-ai (the "Company") complies with the Personal Information Protection Act and other applicable laws, and adopts the following privacy policy to protect users' personal information.
1. Items of Personal Information Collected
The Company collects the following personal information during account registration, service usage, and customer support. - Required: email address, name, authentication tokens - Optional: profile image, organization name - Automatically collected: access IP, cookies, service usage logs, device information, browser information
2. Purposes of Collection and Use
The Company processes personal information for the following purposes. If purposes change, prior consent will be obtained. - Account registration and identity verification - Service delivery and performance of usage agreements - Customer inquiries and announcements - Security, abuse prevention, and service quality improvement
3. Retention and Use Period
Personal information is destroyed without delay upon account withdrawal. However, where retention is required by applicable law, it is securely stored for the required period. - Records of contracts or subscription withdrawals: 5 years - Records of payments and supply of goods: 5 years - Records of consumer complaints or dispute resolution: 3 years - Website visit records: 3 months
4. Disclosure to Third Parties
The Company does not disclose users' personal information to third parties except as set forth in this Policy or required by applicable law.
5. Outsourcing of Processing
The Company may outsource personal information processing to enable smooth service delivery, including: - Cloud infrastructure (e.g., AWS, Vercel): service hosting and data storage - Analytics tools (e.g., Google Analytics): usage statistics - Payment processors: payment handling (where applicable)
6. Rights of the Data Subject
Users may, at any time, request access to, correction of, deletion of, or suspension of processing of their personal information. Requests can be submitted to the Company in writing or by email, and the Company will respond without undue delay.
7. Technical and Administrative Safeguards
The Company implements technical and administrative measures to protect personal information, including password encryption, access logging, access controls, and security software.
8. Data Protection Officer
Inquiries and complaints regarding personal information can be directed to the following contact. - Responsible team: reopt-ai operations - Email: privacy@reopt-ai.dev
9. Changes to This Policy
This Privacy Policy applies as of its effective date. When additions, deletions, or amendments are required by applicable law or internal policy, changes will be announced at least 7 days before they take effect.